Twilight’s Child

Returns, Undeliverable & Refused Items

Returns

  • Items may be returned up to 14 days of receipt of your shipment.
  • Customers are responsible for return shipping charges and original shipping charges are non-refundable.
  • Damaged items must be returned within 5 days of receiving goods in order to receive a full refund.

Refused & Undeliverable Items

For any refused or undeliverable packages:

  • Customers will be charged the undeliverable fee thath the courier charges us.
  • If you do not want the order to be redelivered, we can refund you the cost of the item but the original shipping cost and the undeliverable charge from the courier will be deducted from your return reimbursement.
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